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Staff Competence

What are competence and competency frameworks?

'Competency' and ‘competencies’ may be defined as the behaviours (and, where appropriate, tehnical attributes) that individuals must have, or must acquire, to perform effectively at work – that is, the terms focus on the personal attributes or inputs of the individual.

'Competence' and ‘competences’ are broader concepts that encompass demonstrable performance outputs as well as behaviour inputs, and may relate to a system or set of minimum standards required for effective performance at work.

A ‘competency framework’ is a structure that sets out and defines each individual competency (such as problem-solving or people management) required by individuals working in an organisation or part of an organisation.

The above definition, taken from the CIPD website, links to the National Occupational Standards Frameworks:

What are National Occupational Standards?

National Occupational Standards (NOS) are statements of the standards of performance individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding.

  • NOS are National because they can be used in every part of the UK where the functions are carried out.
  • NOS are Occupational because they describe the performance required of an individual when carrying out functions in the workplace, i.e. in their occupation (as a plumber, police officer, production engineer, manager, etc.). 
  • NOS are Standards because they are statements of effective performance which have been agreed by a representative sample of employers and other key stakeholders and approved by the UK NOS Panel.

NOS are developed for employers by employers through the relevant Sector Skills Council or Standards Setting Organisation

Sandy Miller (Development) can help you to:

  • Identify and analyse the competences associated with individual jobs/tasks;
  • Map the identified competences to National Occupational Standards Frameworks;
  • Train and accredit key staff to assess/verify in-house or national occupational standards;
  • Develop and accredit supervisory, team leader and management competences to achieve nationally/internationally recognised vocational qualifications;
  • Run short courses to meet identified staff development needs.